We make every effort to keep sufficient stock of items listed on our site. Occasionally we do sell out of certain products. If we are out of stock on an item that you’ve ordered, it will be reflected on your order total as well as your shipping confirmation.
KMQ accepts VISA, MasterCard and American Express. Be sure to enter your exact billing information (first and last name, middle initial, billing address, credit card #, expiration date and cvv – 3 or 4 digits code on the card).
You need to contact us directly if you wish to make the wire transfer payments for your orders. You may not make that order thru this Shopping Cart. If the transfer dollar amount is less than $1,000.00, a $20.00 transfer fee will be applied to your order during the check out.
Yes. $200.00 plus shipping per order. You may purchase all styles by the pieces unless otherwise noted. The box quantity stated by each photos are for the use of the wholesaler. There is no need to buy by the box per color per style when order from us.
Sales tax is charged only to the residents in FL unless it is for resale. All other recipients of orders shipped to other states are responsible for complying with state and local tax laws. In order for your order to be tax exempt…
1. For Florida residents – You need to give us the update FL Resale Tax Certificate #.
2. For Out of Country accounts – Please contact us directly with your order. You’ll need to provide a copy of your passport, business card & I-94 U.S. Entry Form (for the walk-ins).
You will receive an order confirmation once your order has been received. In addition, a shipping confirmation email will be sent after it’s been shipped. This confirmation will include the tracking # and a link to www.ups.com where you may track the delivery status of your shipment.
The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. KMQ Imports, Inc. reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order. If the Shipping Address if different from the Billing Address, please notify your credit card issuing bank to add the shipping address as an alternative address (in addition to the billing address) to expedite the payment process. Otherwise, your order will be held for your further confirmation of the valid shipping address that your credit card issuing bank has on record. We appreciate your understanding and cooperation of avoiding the fraudulent usage of credit card.
Please contact us directly for the orders shipping to these areas. We do deliver to your designated local freight forwarders for shipment to those destinations.
No. We are constantly updating our website with new products to bring the most current fashion designs to you and thus render printed catalog obsolete.
Returns and exchanges are accepted only on items that are due to factory defects, have not been worn or altered and with ALL tags attached. We only issue store credits and ABSOLUTELY NO REFUNDS! We do not accept returns or exchanges for bags or related accessories with rhinestones. You may exchange or return merchandise by mail within 30 days of receipt of purchase ONLY WITH A RETURN MERCHANDISE AUTHORIZATION NUMBER(RMA#). For out of country accounts, no return after 60 days of receipt of purchase. We do not refund shipping / handling charges. Any merchandise returned back to us without a claim IN WRITING, will NOT be accepted.
The RMA# certifies your order return. You may obtain this number by calling us at (305)638-9000 or email to us at firstname.lastname@example.org. Only with this number, you will be able to return/exchange your merchandise.
1. Please send your return/exchange to:
KMQ Imports, Inc. – Return Department
2391 NW 20th Street
Miami, FL 33142
2. Please indicate your RMA# right above address label “outside” of your return box.
3. Please include a copy of original invoice with the reason for your return, and put the RMA# as a reference.
4. We recommend that you ensure the return packages. This will provide you with recourse on your package, as we are not responsible for the loss of RMA# or the return merchandise during the shipping back to us.
Please allow 5 days after receipt of your package before credits appear in your account under “Register / My Account”. We will apply to your next order upon Check Out. If you have any question, please contact us.